Terms of Service


This website is operated by Grace. Throughout the site, the terms ‘we’, ‘us’ and ‘our’ refer to Grace. Grace offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Grace is part of


Chamber of Commerce: 80302432

E-mail: Info@grace-london.com

By visiting our website and/or purchasing something from us, you are participating in our ‘Service’ and agree to be bound by the following terms and conditions (‘Terms of Service’, ‘TOS’), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These TOS apply to all users of the Website, including, but not limited to, users who are browsers, merchants, customers, suppliers and/or content providers.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools added to the current offer are also subject to the Terms of Use. You can view the latest version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service.


By agreeing to these Terms of Service, you acknowledge that you are at least the age of majority in the state or province where you reside and that you have authorised us to allow your minor family members to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any law in your jurisdiction (including, without limitation, copyright laws) when using the Service.
You must not transmit any worms, viruses or codes of a destructive nature.
Violation or breach of any of the Terms will result in immediate termination of your Services.


We reserve the right to refuse service at any time and for any reason.
You acknowledge that your content (excluding credit card information) is transmitted unencrypted and (a) may involve transmission over different networks, and (b) that changes may be required to meet technical requirements when connecting networks or devices. Credit card information is always transmitted in encrypted form over networks.
You agree not to reproduce, duplicate, copy, sell, resell or use any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written consent.
The headings used in this Agreement are for convenience only and are not intended to limit your use of the Service.


We are not responsible if the information on this site is not accurate, complete, or current. The materials on this site are intended for general informational purposes only and should not be relied upon as the sole basis for making decisions without first consulting primary, more accurate, complete or current sources of information. Use of the material on this website is at your own risk.
This website may contain historical information. Historical information is not necessarily current and is for reference purposes only. We reserve the right to change the content of this website at any time, but are under no obligation to update the information on our website. You agree that it is your responsibility to keep yourself informed of any changes to our site.


Prices for our products are subject to change.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
Cancellation of the contract
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking on the ‘Buy’ button, you make an offer to conclude a purchase contract. An acknowledgement of receipt of your order will follow immediately after it has been sent by automatic e-mail. This e-mail confirmation does not constitute an acceptance of the contract.

The statutory warranty rights apply.

SECTION 5 - PRODUCTS OR SERVICES (where applicable)

Some products or services may only be available online through the Website. These products or services may only be available in limited quantities and can only be returned or exchanged in accordance with our returns policy.
We have made every effort to display the colours and images of our products in the store as accurately as possible. We cannot guarantee that the colours will be displayed correctly on your computer screen.
We reserve the right, but have no obligation, to restrict the sale of our products or services to any particular person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the number of products or services we offer. Any descriptions of products or prices of products are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offers of products or services on this website are void where prohibited.
We do not guarantee that the quality of any product, service, information or other material you purchase or receive will meet your expectations or that any errors in the service will be corrected. All of our products are shipped directly from our supplier in China to consumers. All taxes such as customs and import duties are the responsibility of the consumer.


We reserve the right to refuse any order you place with us. We may limit or cancel purchase quantities per person, per household or per order at our discretion. These restrictions may apply to orders from or under the same customer account, the same credit card and/or orders with the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number you provided when you placed the order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by resellers, retailers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases you make from our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration date, so that we can complete your transactions and contact you if necessary.

For more information, see our returns policy.


We may provide you with access to third-party tools over which we have no control or authority.
You acknowledge and agree that we provide you with access to such tools on an ‘as is’ and ‘as available’ basis without any warranties, representations or conditions of any kind and without any authorisation. We assume no liability arising out of or in connection with your use of optional third-party tools.
Any use of optional tools offered through the Website is at your own risk and discretion, and you must ensure that you are familiar with and accept the terms and conditions applicable to the tools offered by the relevant third party or parties.
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Use.


Certain content, products and services available via our Service may contain materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for monitoring or evaluating the content or accuracy, and we do not warrant or assume any responsibility for any third-party materials or websites or any other materials, products or services of third parties.
We are not responsible for any loss or damage associated with the purchase or use of goods, services, resources, content or other transactions in connection with third party websites. Please read the third party's policies and practices carefully and make sure you understand them before completing a transaction. Complaints, claims, problems or questions about products from third-party providers should be directed to the third-party provider.


If you submit, at our request, certain submissions (e.g. for contests) or unsolicited creative ideas, suggestions, plans or other materials, whether online, by email, postal mail or otherwise (collectively ‘Comments’), you agree that we may edit, copy, publish, distribute, translate and otherwise use the Comments you submit at any time and without restriction in any medium. We are not and will not be obligated to (1) keep the comments confidential, (2) pay a fee for the comments, or (3) respond to the comments.
We have the right, but not the obligation, to monitor, edit or remove any content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.
You agree that your comments will not infringe the rights of any third party, including copyrights, trademarks, privacy, personal rights or other personal or proprietary rights. You further agree that your comments will not contain any defamatory or otherwise unlawful, offensive or obscene material and will not contain any computer viruses or other malware that could in any way interfere with the operation of the Service or any related website. You may not use a false e-mail address, impersonate anyone other than yourself, or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for all your comments and their accuracy. We accept no responsibility and cannot be held liable for comments posted by you or any third party.

Any additional customs duties and/or import taxes are not included in the price and are the responsibility of the customer.


Providing personal information through the store is subject to our privacy policy. Please read our privacy policy.


From time to time, our website or service may contain information that includes typographical errors, inaccuracies or omissions, including product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel an order if the information on the Service or any related website is inaccurate, at any time and without notice (including after you have submitted your order). .
We undertake no obligation to update, amend or clarify any information on the Service or related websites, including, but not limited to, pricing information, unless we are required to do so by law. No stated update or renewal date applicable to the Service or any related website may be used to indicate that the information on the Service or any related website has been modified or updated.


In addition to any other prohibitions in the Terms of Use, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) encourage or participate in the unlawful activities of others; (c) violate any international, federal, provincial or state rules, regulations, laws or local ordinances; (d) infringe our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, defame, slander, harass or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability. (f) provide false or misleading information; (g) upload or transmit viruses or other forms of malware that disrupt the functionality or operation of the Service or any related website, other websites or the Internet; (h) collect or track the personal data of others; (i) for spam, phishing, scam, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses. (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses. (j) for obscene or immoral purposes, or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.


We do not warrant that use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that we may, from time to time, suspend the Service indefinitely or terminate the Service at any time without notice.
You expressly agree that your use of the Service or inability to use the Service is at your own risk. The Service and all products and services made available to you through the Service are (unless expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranty or condition, express or implied, including any implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title and non-infringement.
or loss or damage of any kind incurred as a result of the use of the Service or any Content (or products) posted, transmitted or otherwise made available via the Service, even if you have been advised of the possibility of such damage. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability is limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Olivia and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from and against any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nonetheless remain in full force and effect to the fullest extent permitted by law, and the unenforceable portion shall be deemed severable from these Terms of Service and such determination shall not affect the validity and enforceability of any remaining provisions.


The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this agreement in all respects.
These Terms of Service shall remain in effect until terminated by either you or us. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our services or if you no longer use our website.
If you, in our sole discretion, breach, or we suspect that you have breached, any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or you may be denied access to our Services (or any part thereof) accordingly.


Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any guidelines or operating rules we post on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service will not be construed against the author.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The Netherlands.


You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website regularly for any changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service will be deemed acceptance of those changes.


Questions about the Terms of Service should be sent to info@grace-london