Last updated: September 16, 2026

Grace Dublin is the trading name under which these Terms of Service apply. These Terms set out the conditions governing access to and use of https://grace-dublin.com/ (the “Website”).

Grace Dublin is a trading name of Afonso Miguel Barreira Lopes.

These Terms also apply to the products and services offered through the Website.

By accessing the Website, placing an order, or using any of our services, you agree to these Terms of Service.

Business name: Grace Dublin
Trading name of: Afonso Miguel Barreira Lopes
Address: Rua Santos Meias, Brejos de Azeitão, Portugal
Email: info@grace-dublin.com
Website: https://grace-dublin.com/

You may browse the Website without creating an account. Certain features or services may require you to provide additional information.

Grace Dublin offers fashion products through the Website. These Terms set out the rights and responsibilities that apply between Grace Dublin and users of the Website.

If you do not agree with these Terms, please do not use the Website or our services.

Throughout these Terms, the words “we”, “us” and “our” refer to Grace Dublin.

Any new features, tools, products or services added to the Website will also be subject to these Terms. We may update these Terms from time to time, and the latest version will always be available on this page.

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services online.

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1. Online Store Conditions

By agreeing to these Terms, you confirm that you have the legal capacity required under the laws applicable to you to use the Website and purchase our products.

You may not use our products, Website or services for any unlawful or unauthorised purpose, nor may you violate any applicable laws, including intellectual property and copyright laws.

You must not transmit viruses, malicious code or any other technology intended to damage, interfere with or disrupt the Website or its services.

A breach of these Terms may result in the suspension or termination of your access to our services.

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2. General Conditions

We reserve the right to refuse or restrict service where permitted by law.

You understand that information you submit through the Website, excluding payment information, may be transmitted across different networks and adapted where technically necessary.

Payment and card information is encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell or exploit any part of the Website or our services without our prior written permission.

The headings used in these Terms are included for convenience and do not affect their interpretation.

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3. Content Accuracy and Timeliness

We make reasonable efforts to ensure that the information available on the Website is accurate and current.

However, information provided on the Website is made available for general information purposes and should not be relied upon where more accurate, complete or current information is required.

Certain information may remain available for historical or reference purposes.

We may update or modify the content of the Website at any time.

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4. Changes to Products and Prices

Prices displayed on the Website may change without prior notice.

We may modify, suspend or discontinue products, services or parts of the Website at any time.

Where permitted by law, Grace Dublin will not be liable solely because a product, service, price or Website feature has been changed, suspended or discontinued.

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5. Product Information

Certain products may be available exclusively through the Website and may be offered in limited quantities.

Returns are handled in accordance with our Refund Policy.

We make reasonable efforts to display product images, colours, descriptions and other details as accurately as possible. However, the appearance of colours and other details may vary depending on the device or screen used.

We may limit the availability of products to particular customers, regions or jurisdictions where appropriate.

Product descriptions, prices and availability may be updated without prior notice.

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6. Payment and Billing Information

We aim to make checkout at Grace Dublin simple, secure and straightforward.

Accepted payment methods

We currently accept the following payment methods:

• Visa

• Mastercard

• Maestro

• American Express

• Apple Pay

• Google Pay

The payment methods available to you may depend on your device, browser or payment provider and will be displayed during checkout.

How payments are processed

All payments are processed in euros (EUR).

The full order amount is charged when your order is placed and the payment is successfully authorised.

In some cases, your bank or payment provider may temporarily place a pre-authorisation or pending charge on your account before the payment is fully completed. The timing and handling of these authorisations are determined by your bank or payment provider.

You agree to provide accurate, complete and current purchase, account and billing information when shopping with Grace Dublin.

Secure transactions

Payments are processed through secure and encrypted checkout systems and trusted payment providers.

Grace Dublin does not directly store your complete payment card details. Payment information is handled securely by the relevant payment provider through the checkout process.

Trouble at checkout

If a payment cannot be completed, please check that the billing information you entered matches the information held by your bank or payment provider and that your chosen payment method has sufficient funds or available credit.

If you continue to experience difficulties completing your order, you can contact us at info@grace-dublin.com.

Fraud prevention

To help protect our customers and our store, we may review orders for unusual or potentially fraudulent activity.

We reserve the right to refuse, hold or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect payment or billing information, pricing errors or unusual order activity.

We may also contact you using the email address, billing information or other contact details supplied with your order to verify certain information before dispatch.

We may limit quantities purchased per customer, household or order where reasonably necessary.

For information about returns and refunds, please refer to our Refund Policy.

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7. Third-Party Tools and Services

We may provide access to tools, platforms or services operated by third parties that we do not directly control.

Such third-party tools and services may be provided on an “as available” basis and may be subject to the provider's own terms and policies.

Your use of third-party tools is at your discretion, and you should review the applicable terms before using them.

Any additional tools or services introduced through the Website may also be subject to these Terms.

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8. Third-Party Links and Content

Certain content, products or services available through the Website may include material supplied by third parties.

The Website may contain links to external websites.

We are not responsible for the content, accuracy, practices or services of third-party websites that we do not operate or control.

Before completing transactions or providing information through a third-party website, you should review that website's terms and privacy policies.

Questions or complaints relating specifically to third-party products or services should be directed to the relevant third party.

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9. User Contributions and Feedback

If you send us reviews, comments, suggestions, ideas, images or other submissions, you allow us to use, reproduce and publish that content in connection with our business, subject to applicable law.

We are not required to maintain unsolicited submissions in confidence, provide compensation for them or respond to them.

We may remove content that we reasonably consider unlawful, offensive, defamatory, misleading or otherwise inappropriate.

You are responsible for ensuring that content you submit does not violate the rights of any third party, contain harmful technology or include false or misleading information.

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10. Personal Information

Personal information submitted through the Website is handled in accordance with our Privacy Policy.

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11. Errors, Inaccuracies and Omissions

Occasionally, information on the Website may contain typographical errors, inaccuracies or omissions relating to matters such as product descriptions, prices, promotions, shipping charges, delivery times or product availability.

We reserve the right to correct errors, update information or cancel affected orders where information is inaccurate, including after an order has been submitted, subject to applicable law.

We are not required to update every piece of information on the Website unless required by law.

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12. Unacceptable Uses

You must not use the Website or its content:

• For unlawful purposes

• To encourage unlawful activity

• In violation of applicable local, national or international laws

• To infringe our intellectual property rights or those of third parties

• To harass, abuse, insult, defame, discriminate against or harm others

• To submit false or misleading information

• To distribute viruses, malware or other harmful technology

• To collect or track another person's personal information without authorisation

• To engage in spam, phishing, scraping or similar activities

• For unlawful, fraudulent or abusive purposes

• To interfere with or bypass security features of the Website or related services

We may suspend or terminate access to the Website where these restrictions are breached.

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13. Disclaimers and Limitation of Liability

We do not guarantee that access to the Website will always be uninterrupted, timely, secure or error-free.

We also do not guarantee that every result obtained through use of the Website or services will always be accurate or reliable.

The Website or certain services may occasionally be suspended, withdrawn or unavailable.

To the extent permitted by applicable law, the Website and services are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

To the extent permitted by law, Grace Dublin and the parties involved in operating or supporting the Website will not be responsible for indirect, incidental or consequential losses resulting from use of the Website or our services.

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14. Indemnification

To the extent permitted by applicable law, you agree to compensate Grace Dublin for losses, claims or reasonable expenses arising directly from your unlawful use of the Website, breach of these Terms or infringement of third-party rights.

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15. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will apply to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

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16. Termination

Any rights, obligations or liabilities that arose before termination of these Terms will continue where appropriate after termination.

You may stop using the Website at any time.

We may suspend or terminate access to our services if you materially breach these Terms, subject to applicable law.

Any obligations arising before termination will remain in effect where applicable.

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17. Complete Agreement

If we do not enforce a provision of these Terms on a particular occasion, this does not mean that we waive the right to enforce that provision later.

These Terms, together with the policies and notices referenced on the Website, constitute the agreement between you and Grace Dublin concerning use of the Website and our services.

They replace any previous agreements relating to the same subject matter.

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18. Governing Law

These Terms and any related agreements concerning the provision of our services are governed by the laws of Portugal, as Grace Dublin is operated by Afonso Miguel Barreira Lopes from Portugal.

This does not affect any mandatory consumer rights that apply to customers under applicable law.

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19. Changes to Terms of Service

The latest version of these Terms of Service will always be available on this page.

Grace Dublin may update, modify or replace parts of these Terms by publishing an updated version on the Website.

Your continued use of the Website after updated Terms are published will be subject to the revised Terms.

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20. Returns and Refunds

We want you to be satisfied with your purchase from Grace Dublin. If a product is not right for you, you may request a return in accordance with our Refund Policy.

30-day return window

You may request a return within 30 days of receiving your order, subject to the conditions set out in our Refund Policy.

Condition of returned items

Returned products must generally be:

• Unworn and unused

• In their original condition

• Returned with the original packaging where applicable

Grace Dublin does not charge a restocking fee.

How to start a return

To request a return, contact us at info@grace-dublin.com and include your order number.

Our customer service team will provide the appropriate return instructions and return address.

Please do not send a return before receiving return instructions from us.

Return shipping

For returns relating to a change of mind, size, colour or similar customer preference, the customer is responsible for the direct cost of return shipping.

Where an item is incorrect, damaged, defective or otherwise does not conform to the order, Grace Dublin will cover return costs where required by applicable law.

We recommend using a trackable shipping service when returning an item.

Exchanges

If you would like another size, colour or product, contact us at info@grace-dublin.com.

Direct exchanges cannot always be guaranteed and, depending on availability, you may be asked to return the original item and place a new order.

Refund processing

Once an eligible return has been received and inspected, approved refunds are normally processed within 7 business days.

The refund will be issued to the original payment method. Your bank or payment provider may require additional time before the funds appear in your account.

For any questions regarding a return or refund, contact us at info@grace-dublin.com.

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21. Contact Information

For questions about these Terms of Service, orders or our services, please contact us:

Business name: Grace Dublin
Grace Dublin is a trading name of Afonso Miguel Barreira Lopes.
Address: Rua Santos Meias, Brejos de Azeitão, Portugal
Email: info@grace-dublin.com
Website: https://grace-dublin.com/

Thank you for shopping with Grace Dublin.